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What Are SOPs & How Do You Write Good Ones?

Nov 27, 2019 | Commentary

A woman in a striped shirt sits cross-legged on a wooden deck, holding a tablet. Icons, such as email and cloud, float around her, symbolizing Petaluma digital marketing and technology. The sky is cloudy in the background.

The acronym SOP stands for standard operating procedure, and it is a list of instructions that includes step-by-step directions on how to complete a certain procedure. These instructions are often shared with new employees as a way to help them digest a company's standard procedure. These step-by-step directions should always be user-friendly with simple words that are easy for anyone to read. They are often presented in a flow chart or a labeled document for added accessibility.

Key Takeaways:

  • A SOP is a standard operating procedure and they help make functions predictable and routine.
  • You need to have SOP's that are clearly written and easy to understand in a step by step manner.
  • Communicate the process and make sure it works by speaking to and seeking out the advice of the very people who will be using it daily.

“Well-written SOPs have steps that are short and simple and are usually presented in a flow chart or clearly labeled document.”

Read more: https://blog.hubspot.com/marketing/standard-operating-procedure

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