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Less Than 1% Churn? It’s Possible—Just Listen to Your Customers

In business there is a saying that it is cheaper to keep your current clients than find new ones. Ultimately you need to figure how to keep them here and not go next door. Start slow and build in Net Promotor Scores (NPS). This shows who likes you, who hates you, and...

4 Big Mistakes You Might Be Making with Your Marketing Personas

Basically as a marketer, one needs to be on top of their personas or profiles in order to make complete use of one. If it's outdated, not containing the right information then in all essence it's worthless, time-consuming and leads to nowhere. As time goes on people...

How to Make Your Mobile Site Load Faster

Mobile really is the future. 51% of the internet traffic is this way and many places do not have regular access that isn't mobile. You need to work on sizing to make sure your main content loads quickly. Now we can't always control this due to mobile speeds, but if...

7 Simple Ways To Leverage User Generated Content

If you are wondering how you can leverage your user-generated content, there are several ways to do so. You can record testimonials from your customers or share your customers stories, which promotes them and shows that you have customers that are happy....

Why You Should Be Letting Customer Reviews Define Your Brand

To guide our marketing plan, we need a very well-crafted statement of the type of business we are in, the type of customers we serve and how we serve them. That’s an example of defining your target audience. It’s a basic example, but businesses go through that process...

How Artificial Intelligence Will Affect Content Marketing

Artificial intelligence is going to have a very big effect on content marketing. Chatbots and automated content creation are two of the things that AI is being used for. Key Takeaways: The concept of artificial intelligence and its capabilities has been changing over...

7 changes by Facebook that make it a real local search player

There are 7 changes by Facebook that make it a real local search player. There has been a race to steal market share from Google in local search has been very futile. Google dominates the search world with over 63 percent market share. With a huge base of people using...